Thea contacted our helpline for some advice in completing a university application form. Thea explained that she had two old cautions which were eligible for filtering (and so would not appear on her enhanced DBS certificate). However, the wording of the university’s statement and question on their application form implied that she needed to disclose

Lawrence contacted us concerned that a crown court had provided information about his spent conviction without the proper authority. Lawrence had a spent conviction from 12 years ago which could still be found on the internet. His local residents’ association had used the information they found online to request a Certificate of Conviction from the

Our helpline was contacted by a lady who was extremely concerned about a form her daughter had received following her university application. The lady explained that her daughter had applied for a teacher training degree and had been asked to confirm that nobody she lived with had any unspent convictions which would mean that she

Darren contacted our helpline after a job he’d been offered with a local council had been withdrawn following receipt of an enhanced Disclosure and Barring Service check. Although Darren’s convictions were all spent (from 30 years ago) and minor, as there was more than one, they were not eligible to be removed (or ‘filtered’) from

In early 2018, Kabir was offered a job working as a Sales Consultant for an IT company based in Wales. As part of the terms and conditions of his employment, Kabir was told that he would need a basic criminal record check which would be carried out by a DBS Responsible Organisation (RO). Although Kabir

Liam contacted our helpline after his employer dismissed him for failing to disclose his unspent conviction. Liam explained to us that he’d originally been employed on a temporary basis through a recruitment agency before being taken on by the company approximately 6 months later as a permanent member of staff. When he’d signed up with

Clive contacted our helpline for some advice after he’d received a letter from the Disclosure and Barring Service stating that they were considering putting him on one or both barred lists. The DBS believed that he was going to be working in regulated activity and, due to his previous conviction, needed to carry out an investigation.

Dennis contacted our helpline because his employer intended to carry out an enhanced Disclosure & Barring Service (DBS) check for his job. Dennis did believe his job was eligible for an enhanced check. Before the check was submitted, Dennis had disclosed details of his criminal record and was suspended by his employer. Dennis as a

Kelly contacted our helpline after she’d had her insurance policy cancelled due to the non-disclosure of her partner’s criminal record. Kelly explained that she’d used a comparison website to get insurance quotes for a new van that she’d recently purchased. After disclosing her partner’s unspent conviction, she had been surprised to find that the prices

Andy contacted our helpline after his application for social housing was declined on the basis of his ‘previous criminal convictions‘. Andy explained that he had three previous convictions but these were all spent under the Rehabilitation of Offenders Act at the time he’d made his housing application. As he’d applied for supported housing, the housing

Penny contacted our helpline for some advice after her employers, a local council, had requested an enhanced Disclosure and Barring Service check for a new role in a different department which Penny believed would only be eligible for a basic check. Her job involved dealing with complaints from local residents relating to environmental issues and

Paige contacted our helpline for some advice relating to a situation which had arisen following her nomination as a trustee of her university’s student union board. Shortly after being elected as a trustee, the student union board had been contacted by another student drawing their attention to newspaper reports of a conviction Paige had received about

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