Case study – Ixion – Working with Unlock to train NOMS CFO Case Managers

We recently worked with Ixion to deliver our two-day ‘Supporting with Conviction’ training course to their case managers.

Ixion deliver the NOMS CFO Round 3 programme in the South East and West Midlands. This is a national programme which helps people in prison and those on probation to improve social inclusion.

We were delighted that Ixion acknowledged the need for their case managers, who provide one-to-one support to people on the programme, to be better informed of criminal record and disclosure issues relating to employment. In particular, the fact that they’d set aside time and resources to go ahead with our two-day training course showed their commitment to properly training their staff.

Lisa Bishop, Acting Director of Justice at Ixion, said:

“When we started to deliver the NOMS CFO Round 3 programme, there was no consistent knowledge or understanding amongst staff on criminal records disclosure legislation and how to help clients with these issues in practice. As part of our commitment to providing a comprehensive package of support, we knew it was an area we needed to address.


I’ve worked with Unlock in previous roles, and I knew they were well-placed to provide expert training to our case managers on this.


Since the training, the team have expressed extremely positive comments and they have remarked on how much they have learned, particularly from the myth busting element! I have no doubt that this knowledge will prove invaluable going forward.


I would highly recommend the Unlock disclosure training to other NOMS CFO providers as well as Community Rehabilitation Companies, Job Centre’s and Work Programme providers. It’s important that professionals providing support to people with convictions into employment understand criminal records and disclosure, both in terms of the detailed legislation and how to apply this in practice”


Christopher Stacey, Co-Director at Unlock, said:

“We are strong believers in making sure that those funded to deliver practical support to people with convictions have a good understanding of criminal record and disclosure issues.


Far too often we hear from people with convictions who have been poorly advised by professionals who are meant to be helping them.


The NOMS CFO Round 3 programme involves organisations up and down the country providing support to people leaving prison and on probation in finding employment and generally just getting on with their lives. It’s important that these providers make sure their staff are confident and knowledgeable in criminal record and disclosure to ensure that people with convictions are properly advised and prepared for life with a criminal record.”


Notes about this case study

This case study relates to the two-day training we provide to practitioners

We have places available for our ‘Advising with Conviction’ training courses – we’re running this on various dates in 2016

More information about how we support providers of services can be found here

More information about Ixion can be found on their website

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