theHelpline

Read about an independent analysis and evaluation that we carried out on our helpline.

05/10/2018in Case work, Helpline, News & Media, News on Unlock's work for individuals, Support case studies
Some examples of people we’ve helped
Looking back over the last couple of months, we’ve written up a few examples of the people we’ve helped. We hope they give a good idea of how we help people. However, more importantly than our role, we think that these examples show how people with convictions are able to overcome some of the barriers...
28/06/2018in Case work, Helpline, News & Media, News on Unlock's work for individuals, Support case studies
Some examples of people we’ve helped
Looking back over the last couple of months, we’ve written up a few examples of the people we’ve helped. We hope they give a good idea of how we help people. However, more importantly than our role, we think that these examples show how people with convictions are able to overcome some of the barriers...

05/10/2018in Case studies - Helpline
Case study – Joseph – “Getting help in applying to have my Sexual Offences Prevention Order (SOPO) discharged at court”
As part of his sentence in 2012, Joseph was put on the Sex Offenders Register for five years and given an indefinite SOPO. Whilst he’d always been concerned that there were some fundamental flaws with the SOPO, he’d been advised to ‘live with it’. As 6 years had passed since the conviction, Joseph was considering...
05/10/2018in Case studies - Helpline
Case study – Alice – “How can a new company taking over a care home contract assess my convictions so differently”
Alice had been employed as a care support worker for 15 years during which time she’d worked for several different companies who were responsible for running a care home contract. They’d all been aware of her historic (over 30 years old) convictions and had always risk assessed her as ‘posing no threat to clients’. However,...

What people have said about our helpline

Your helpline is doing a truly wonderful job in helping people like me who have made a mistake, paid the price, but do not want to be penalised for the rest of their lives
Person with convictions // Client of our helpline
When I first got in touch with you I was very low, but you gave me the emotional support and encouragement I needed. I had felt very isolated but knowing that someone else was there who knew what I was going through kept me going. I don’t know if I’d be here today if it wasn’t for Unlock.
Person with convictions // Client of our helpline
I am tired of running away from my past. Unlock has been a critical first step in this process. You have provided me with clear, unambiguous guidance. As far as I am aware you are the only body/charity/website that offers the type of detail that is necessary for me to go forward.
Person with convictions // Client of our helpline