theHelpline

Read about an independent analysis and evaluation that we carried out on our helpline.

06/07/2017in Case work, Helpline, News & Media, News on Unlock's work for individuals, Support case studies
Some examples of people we’ve helped
Looking back over the last couple of months, we’ve written up a few examples of the people we’ve helped. We hope they give a good idea of how we help people. However, more importantly than our role, we think that these examples show how people with convictions are able to overcome some of the barriers...
12/04/2017in Case work, Helpline, News @ Unlock, News on Unlock's work for individuals, Support case studies
Some examples of people we’ve helped
Looking back over the last couple of months, we’ve written up a few examples of the people we’ve helped. We hope they give a good idea of how we help people. However, more importantly than our role, we think that these examples show how people with convictions are able to overcome some of the barriers...

06/07/2017in Case studies - Helpline
Case study – Christopher – Providing information to enable an individual to challenge an ineligible enhanced DBS check with their employer
Christopher contacted our helpline for some advice around enhanced Disclosure and Barring Service checks. He’d worked as a service engineer on a sub-contracting basis for over 4 years, primarily in residential care homes. Recently the company he worked for had been awarded two new contracts working in schools and they had told him that they n...
06/07/2017in Case studies - Helpline
Case study – Sadie – Stopped from continuing my education as a result of my partner’s conviction
Sadie contacted the Unlock Helpline for some advice around the disqualification by association requirements. She had been studying for a teaching qualification (PGCE) at university, teaching secondary school-aged children, when details of her new partner’s conviction for a sexual offence were disclosed as additional information on her enhance...

What people have said about our helpline

Your helpline is doing a truly wonderful job in helping people like me who have made a mistake, paid the price, but do not want to be penalised for the rest of their lives
Person with convictions // Client of our helpline
When I first got in touch with you I was very low, but you gave me the emotional support and encouragement I needed. I had felt very isolated but knowing that someone else was there who knew what I was going through kept me going. I don’t know if I’d be here today if it wasn’t for Unlock.
Person with convictions // Client of our helpline
I am tired of running away from my past. Unlock has been a critical first step in this process. You have provided me with clear, unambiguous guidance. As far as I am aware you are the only body/charity/website that offers the type of detail that is necessary for me to go forward.
Person with convictions // Client of our helpline