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Helpline evaluation
Read about an independent analysis and evaluation that we carried out on our helpline.
Latest helpline news
VIEW ALL -- 06/01/2021in Case work, Helpline, News & Media, News on Unlock's work for individuals, Support case studies
Some examples of people we’ve helped
Looking back over the last couple of months, we’ve written up a few examples of the people we’ve helped. We hope they give a good idea of how we help people. However, more importantly than our role, we think that these examples show how people with convictions are able to overcome some of the barriers... - 29/09/2020in Case work, Helpline, News & Media, News on Unlock's work for individuals, Support case studies
Some examples of people we’ve helped
Looking back over the last couple of months, we’ve written up a few examples of the people we’ve helped. We hope they give a good idea of how we help people. However, more importantly than our role, we think that these examples show how people with convictions are able to overcome some of the barriers...
People we've helped
VIEW ALL -- 06/01/2021in Case studies - Helpline
Case study – Grace – Having a better understanding of criminal record check eligibility gave me the confidence to challenge an ineligible check
Grace contacted our helpline seeking advice around a DBS check which, was being carried out by a potential employer. She explained that approximately 3 years ago she had received a caution for child neglect and had been placed on the children’s barred list by the DBS. She went on to say that, having been offered... - 06/01/2021in Case studies - Helpline
Case study – Noah – Getting the right information and advice from Unlock meant that I could continue on my university course
Noah contacted our helpline to find out how he could get a caution removed from his criminal record. Noah explained that he was in his second year at university studying for a degree in health and social care. He had scored highly in his first year exams and was looking forward to going into his...
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What people have said about our helpline
Your helpline is doing a truly wonderful job in helping people like me who have made a mistake, paid the price, but do not want to be penalised for the rest of their lives
When I first got in touch with you I was very low, but you gave me the emotional support and encouragement I needed. I had felt very isolated but knowing that someone else was there who knew what I was going through kept me going. I don’t know if I’d be here today if it wasn’t for Unlock.
I am tired of running away from my past. Unlock has been a critical first step in this process. You have provided me with clear, unambiguous guidance. As far as I am aware you are the only body/charity/website that offers the type of detail that is necessary for me to go forward.