theHelpline

Read about an independent analysis and evaluation that we carried out on our helpline.

02/04/2019in Case work, Helpline, News & Media, News on Unlock's work for individuals, Support case studies
Some examples of people we’ve helped
Looking back over the last couple of months, we’ve written up a few examples of the people we’ve helped. We hope they give a good idea of how we help people. However, more importantly than our role, we think that these examples show how people with convictions are able to overcome some of the barriers...
04/01/2019in Case work, Helpline, News & Media, News on Unlock's work for individuals, Support case studies
Some examples of people we’ve helped
Looking back over the last couple of months, we’ve written up a few examples of the people we’ve helped. We hope they give a good idea of how we help people. However, more importantly than our role, we think that these examples show how people with convictions are able to overcome some of the barriers...

02/04/2019in Case studies - Helpline
Case study – Teresa – I challenged my employers decision following disclosure of a filtered conviction
Teresa contacted our helpline as she needed advice following a meeting with her employers to discuss an anonymous ‘tip off’ they’d received that she was “a drug addict with convictions for drug offences”. Teresa explained that in the past she had taken drugs and had also received a caution for possession. However, as h...
02/04/2019in Case studies - Helpline
Case study – Sandra – Using a self-disclosure statement helped my daughter get a college place
Sandra contacted our helpline on behalf of her daughter who was experiencing difficulties in getting onto a college course due to her criminal record. Sandra explained that due to the nature of the course, her daughter had needed to apply for an enhanced DBS check which had disclosed that when she was aged 14, she...

What people have said about our helpline

Your helpline is doing a truly wonderful job in helping people like me who have made a mistake, paid the price, but do not want to be penalised for the rest of their lives
Person with convictions // Client of our helpline
When I first got in touch with you I was very low, but you gave me the emotional support and encouragement I needed. I had felt very isolated but knowing that someone else was there who knew what I was going through kept me going. I don’t know if I’d be here today if it wasn’t for Unlock.
Person with convictions // Client of our helpline
I am tired of running away from my past. Unlock has been a critical first step in this process. You have provided me with clear, unambiguous guidance. As far as I am aware you are the only body/charity/website that offers the type of detail that is necessary for me to go forward.
Person with convictions // Client of our helpline