theHelpline

Read about an independent analysis and evaluation that we carried out on our helpline.

12/04/2017in Case work, Helpline, News @ Unlock, News on Unlock's work for individuals, Support case studies
Some examples of people we’ve helped
Looking back over the last couple of months, we’ve written up a few examples of the people we’ve helped. We hope they give a good idea of how we help people. However, more importantly than our role, we think that these examples show how people with convictions are able to overcome some of the barriers...
16/12/2016in Case work, Helpline, News @ Unlock, News on Unlock's work for individuals, Support case studies
Some examples of people we’ve helped
Looking back over the last couple of months, we’ve written up a few examples of the people we’ve helped. We hope they give a good idea of how we help people. However, more importantly than our role, we think that these examples show how people with convictions are able to overcome some of the barriers...

11/04/2017in Case studies - Helpline
Case study – Pheobe – Becoming a school governor with a criminal record
Pheobe contacted our helpline as she wanted clarification that her conviction was spent and did not need to be disclosed when applying to become a member of the Board of Governors at her child’s school. We explained to Pheobe that generally school governor roles were exempt from the Rehabilitation of Offenders 1974 and would usually...
11/04/2017in Case studies - Helpline
Case study – Jennifer – Making a conscious decision to disclose my spent conviction still got me the job of CEO
Jennifer contacted our helpline when she was applying for a job as the Chief Executive Officer of a large, well-known organisation. She explained that the wording on the application form was a little unclear as it asked: Do you have any cautions or convictions? Jennifer was also unsure whether her conviction was spent and wanted...

What people have said about our helpline

Your helpline is doing a truly wonderful job in helping people like me who have made a mistake, paid the price, but do not want to be penalised for the rest of their lives
Person with convictions // Client of our helpline
When I first got in touch with you I was very low, but you gave me the emotional support and encouragement I needed. I had felt very isolated but knowing that someone else was there who knew what I was going through kept me going. I don’t know if I’d be here today if it wasn’t for Unlock.
Person with convictions // Client of our helpline
I am tired of running away from my past. Unlock has been a critical first step in this process. You have provided me with clear, unambiguous guidance. As far as I am aware you are the only body/charity/website that offers the type of detail that is necessary for me to go forward.
Person with convictions // Client of our helpline