Latest

We’re working on individual cases that are brought to us, and also with the Information Commissioners Office to raise awareness and share examples of bad practice.

For more latest news, you can:

  1. see the posts at the bottom of this page
  2. click here for a full list of news posts
  3. sign up our mailing list to receive updates by email
  4. follow the latest on Twitter using the hashtag #misleadingquestions

 

The problem

Employers, insurers and others regularly ask misleading questions as part of application forms or interviews. For example, insurers often ask individuals to disclose “all convictions”.

 

What we think needs to change

Organisations need to be clearer about their responsibilities under the Data Protection Act and the Rehabilitation of Offenders Act 1974.

Organisations should be brought to account for their failings.

 

What we’re doing

We’re working on individual cases that are brought to us.

We’re working with the Information Commissioners Office to raise awareness and share examples of bad practice.

 

Found details of misleading questions?

If you’ve come across examples of misleading questions by employers, insurers or others, please send us the details (in confidence – no personal details required).

 

Latest news

See the bottom of this page for our latest posts about this issue.

You can also find below the latest from Twitter, using the hashtag #misleadingquestions (although we cannot endorse what gets displayed here).

 

Case studies

The links below are to examples of individual cases that we’ve worked on. 

Insurance comparison sites must ensure that the questions they ask are relevant and only related to the people on the insurance policy

Insurance brokers must ensure that any guidance they use to assist their customers is clear and does not provide misleading advice or information

Misleading question on television production company application form

Misleading statement on an insurance company declaration form

Misleading question on a support organisation’s referral form

Misleading declarations on a mortgage company’s application forms

 

For more information

  1. Practical self-help information  – We have guidance on the Rehabilitation of Offenders Act on our information site
  2. Guidance for insurers – We have guidance for insurers which includes suggested questions
  3. Personal experiences – We have posts relating to misleading questions on our online magazine, theRecord
  4. Discuss this issue – Share your views and experiences on our online forum

 

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