This page highlights some of the case studies and success stories that have come about as a result of our:

  1. Support for individuals
  2. Policy & campaign work
  3. Support for practitioners
  4. Work with employers
  5. Work with other organisations

We also feature personal success stories as part of our online magazine, theRecord.


1. Case studies and success stories – Our support for individuals

Through providing direct and online information, advice and support, we help people to move on positively in their lives.

A selection of stories involving people that we’ve helped can be found below. For the latest stories relating to our support, click here.

Jane – Not needing to disclose community resolutions (Helpline)

Fraser – The confidence to work in the NHS (Helpline)

David – Shopping around for insurance can reap its rewards (Helpline)

Michelle – Insurer refusing to pay out on a claim (Helpline)

Jenny – The conviction of my husband haunted my insurance (Helpline)

Brenda – Don’t trust that you’ve disclosed to an insurer, make sure you get proof (Helpline)

Ivan – Needing some support (Helpline)

Benny – Success with the Scouts (Helpline)

Lee – Negotiating disclosure with the police (Helpline)

Sharmini – Disclosing a conviction in a different way (Helpline)

Mia – Travel abroad whilst on licence (Helpline)

Jamie – You can be forgotten – Success when applying to Google (Helpline)

Connor – Finally accepted into university (Helpline)

Evan – If you’re finding it difficult to get paid employment, think about becoming self-employed (Helpline)

Jeremy – Make sure you’re clear about what type of conviction you’ve received and whether you legally need to disclose it before you do (Helpline)

Kevin – It’s always worth applying to Google to have search links removed even if source sites refuse to remove the story (Helpline)

Max – Don’t let the fact that an employer is asking for a DBS check put you off applying for a job (Helpline)

Nick – Be really clear about your criminal record before you start applying for work as you may disclose something you don’t need to (Helpline)

Paul – Don’t underestimate the benefit of volunteering as a way of getting back into paid work (Helpline)

Jennifer – Making a conscious decision to disclose my spent convictions still got me the job of CEO (Helpline)

Pheobe – Becoming a school governor with a criminal record (Helpline)

Terence – Helping a couple navigate the ‘disqualification by association’ regulations and the negative impact it is having (Helpline)

William – Ineligible Disclosure and Barring Service check leads employer to withdraw job offer (Helpline)

Davina – Challenging the reasons for redundancy (Helpline)

Alan – A surprise that it’s spent – and a security badge! (Helpline)

Patricia – Proof of disclosing for employment disputes (Helpline)

Alisha – Don’t be too honest if you don’t need to be (Helpline)

Bernadette – Not disclosing on the application form (Helpline)

Gary – University discrimination (Case work)

Anne – Should a criminal record prevent the award of a PhD? (Case work)

Neil – A successful appeal to work in the security industry (Case work)

Tom – Inappropriate use of ‘disqualification by association regulations by a university (Case work)

Alistair – Proving to an employer that it’s spent (Case work)

Adam – Adopting children with old convictions (Case work)




2. Case studies – Our policy & campaign work

Through our policy and campaign work, the changes that we achieve help to improve the life chances of people with convictions.

Examples of our policy & campaign work can be found below.

You can also find examples of what we’ve achieved and future successes will also be posted here. Also see our successes with employers below.

Separately, we publish policy cases – these are examples that show the need for change.


3. Case studies and success stories – Our support for practitioners

Through providing training and support to providers and practitioners, we help to ensure people with a criminal record receive accurate, reliable advice and support from others.

A selection of stories involved practitioners that we’ve helped can be found below. For the latest success stories relating to our support for practitioners, click here.


4. Case studies and success stories – Our work with employers

Through working with employers, we help them to employ people with convictions and deal with criminal records fairly.

As part of our Fair Access to Employment project, we publish case studies of some of the employers that we’ve worked with. These case studies are available on Recruit!, our website for employers.


5. Case studies and success stories – Our work with other organisations

Through working with other organisations, we help to make sure that they treat people with convictions fairly. We often do this as part of our casework where in addition to any help we can provide the individual, there are changes needed to in the policies or practices of the organisation.

A selection of case studies are below and you can also see the latest ones.

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