This page highlights some of the case studies and success stories that have come about as a result of our:
- Support for individuals
- Policy & campaign work
- Support for practitioners
- Work with employers
- Work with other organisations
We also feature personal success stories as part of our online magazine, theRecord.
1. Case studies and success stories – Our support for individuals
Through providing direct and online information, advice and support, we help people to move on positively in their lives.
A selection of stories involving people that we’ve helped can be found below. For the latest stories relating to our support, click here.
Selected helpline case studies
More helpline case studies are available here.
- Wendy – Historic minor conviction from 22 years ago caused problems securing a job
- Diana – Not letting a criminal record stop her from moving on with her life
- Jennifer – Making a conscious decision to disclose my spent convictions still got me the job of CEO
- Terence – Helping a couple navigate the ‘disqualification by association’ regulations and the negative impact it is having
- William – Ineligible Disclosure and Barring Service check leads employer to withdraw job offer
- Lucy – I lost a job because I didn’t realise the impact of a ‘relevant’ order
- Ray – Granted a 10-year visa to travel to the US
- Richard – Previous employer disclosing a conviction in a reference
- Darpak – Confusing information on the internet made me question whether I’d be able to become a trustee
- Sally – Choosing to disclose my conviction at the earliest opportunity meant that I was well prepared and ultimately got me a job as a prison officer
- Kelvin – Contacting Unlock gave me the confidence to represent myself and appeal my SOPO in Court
- Charlotte – A lack of understanding of the filtering rules meant I was almost refused a place at university
- Larry – With little support from the jobcentre or probation after leaving prison, finding employment was extremely difficult
- William – Getting information recorded incorrectly on police records removed
- Fiona – Incorrect recording of my conditional caution by the police almost cost me my job
- Celine – How Disqualification by Association unjustly effects the lives of family members who don’t have a conviction
- Albert – My daughter shouldn’t have been Disqualified by Association due to my caution
- Wayne – “I was at risk of losing my job as a result of my employer taking on a government contract”
- Alice – “How can a new company taking over a care home contract assess my historic convictions so differently?”
- Joseph – Getting help in applying to have my Sexual Offences Prevention Order (SOPO) discharged at court
Selected case work case studies
More case work case studies available here.
- Anne – Should a criminal record prevent the award of a PhD?
- Ryan – Suspended from my job because my employers didn’t understand the filtering legislation
- Adam – Adopting children with old convictions
- Penny – Potential barring after an ineligible DBS check and a 33-year old historic ‘love bite’
- Derek – Becoming a local councillor and anomalies between the Electoral Commission Guidance and the Rehabilitation of Offenders Act 1974
- Danny – Failings in the DBS eligibility investigation process meant that my employers became aware of my spent conviction and terminated my contract
- Andy – Having an application for social housing refused on the basis of a spent conviction
- Kelly – Having an insurance policy cancelled due to a comparison company not providing full disclosure
- Dennis – How challenging an ineligible check with an employer can lead to changes in their policy and the correct criminal record checks being conducted
Case studies about other support for individuals
- Case study – Vince – the InformationHub provided me with an anonymous and easy way to get answers to my questions
- Case study – Brian – Finding trusted and factual information improves mental wellbeing
- Case study – Craig – Using Unlock’s information to find house insurance
- Case study – Tony – Using the disclosure calculator to work out when my convictions are spent has changed my life
- Case study – Paul – Finding out my conviction was spent using the disclosure calculator meant I could take up a great job
- Case study – Roy – Finding out his son’s conviction was spent after using the disclosure calculator
- Case study – Fraser – Engaging with my peers through Unlock’s online forum has not only increased my knowledge but also my mental well-being
- Case study – Mike – Seeking help and sharing information on the Unlock forum
- Case study – Ronald – My personal experience of the Unlock forum
2. Case studies – Our policy & campaign work
Through our policy and campaign work, the changes that we achieve help to improve the life chances of people with convictions.
Examples of our policy & campaign work can be found below.
- ROA reforms of 2014 – Comments from some that benefited
- Unlock complaint leads to ruling that the Disclosure and Barring Service breached the Data Protection Act
Separately, we publish policy cases – these are examples that show the need for change.
3. Case studies and success stories – Our support for practitioners
A selection of stories involved practitioners that we’ve helped can be found below. For the latest success stories relating to our support for practitioners, click here.
- Michael – The benefits of training
- David – “As an ex-offender, I thought I had a good grasp”
- Ixion – Working with Unlock to train NOMS CFO Case Managers
4. Case studies and success stories – Our work with employers
Through working with employers, we help them to employ people with convictions and deal with criminal records fairly.
5. Case studies and success stories – Our work with other organisations
Through working with other organisations, we help to make sure that they treat people with convictions fairly. There’s more details about this work here.
A selection of case studies are below and you can also see the latest ones.
- Insurance brokers must ensure that any guidance they use to assist their customers is clear and does not provide misleading advice or information
- Misleading question on television production company application form
- Bookshop potentially undertaking ineligible DBS checks
- Misleading statement on an insurance company declaration form
- Misleading question on a support organisation’s referral form
- Misleading declarations on a mortgage company’s application forms
- Helping a housing provider make sure they don’t consider spent convictions
- Misleading questions on an application form to join a professional body
- Challenging a Community Rehabilitation Company regarding the failings in their recruitment process
- Social housing providers can only request details of unspent convictions on housing application forms
- Colleges must ensure that if they want to know about criminal records then their questions are very clear
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